ACTIVITIES, DELIVERY & FAQ

Information

All participants will be required to adhere to the full guidance and policies that we have put in place for our courses, training and activities.

Our courses have been designed following current government and RLSS UK guidelines.

We have these measures in place for everybody's safety.

* All bookings must be made in advance online via our website online booking system and the RLSS UK Tahdah website - you are not allowed to attend without a booking.

* Forms must be completed before arrival to our courses and activities.

* No spectators or family members are permitted to accompany participants during our courses, training and activities - unless accompanying a disabled or vulnerable participant or a participant who is under 18. This must be agreed prior to the activity.

(One carer or guardian can be at the sites).

* Nobody with any symptoms of Covid-19 is allowed to attend.

* Do not visit us if you are at an increased risk of severe illness.

*It is strongly advised that candidates, family members and spectators attending any of our activities are in good health.

* Registration online

* PPE

* Trainer Assessor & staff Checks

* Staggered Ingress and Egress

* Online sign up and Contactless payment

* Site Rules & One-way systems

* Swim ready & designated changing area

* Same pairing and Groups

* Personal Hygiene

* Designated Area and Equipment Hygiene

* First Aid Training Kit

* Health and Fitness reporting

* Hand sanitizer stations, hand washing facilities, showers & toilets
* Please follow all current guidelines.
In the event of a candidate having Covid or illness and having to self isolate prior to the course then the place may be transferred to a future course. All of our course dates are detailed on our website.

Exceptional procedures – Provisional changes to booking and cancellation policies.

To give our guests the greatest flexibility, we have made adjustments to our booking and cancellation policies.

As we are in an ever changing time as measures are changed by the UK Government, we may change how our sporting and leisure activities are configured and bookings may be required to be rescheduled,

in which case, we will endeavour to contact the reservation holder to arrange the changes.

This policy and others may be modified at any time without notice. Please check our site for updates.

Thank you.

Frequently Asked Questions.

1. How much does the course cost?

2. Can I take a combined course?

3. Is accommodation available?

4. Do I need a wetsuit?

5. What do I need to bring?

6. Do I have to have a good level of fitness?

7. Are there any timed swims?

8. How old do I have to be?

9. How long does the qualification last for?

10. Who is the governing body for the awards?

11. Where can I use my RLSS qualification?

12. Who are the examiners?

13. Is there a written exam?

14. What if I fail the NPLQ and OWL courses and any others on here?

15. How can I make payment?

16. What NPLQ renewal information is required?

17. Where is our Covid-19 courses Information and candidate compliancy form?

18. Where is our courses Enrolment Form?

19. Is there any pre course information to look at and Gallery images and video's?

20. How do I register for a RLSS TAHDAH course as a new candidate? (login and course registration).

21. What are our contact details?

22. Where do we receive our NPLQ, OWL and all RLSS course certificates?

23. What can I use as Photographic Identification (Photo ID) for example?

Q1. How much does the course cost?
A. The individual price is on our book online page, please check this as the price varies depending on the number of lesrner's, location, food and accommodation availability.

Q2. Can I take a combined course?
A. The NPLQ and Beach Lifeguard courses are separate courses.

Training hours can be included towards the qualifications.

Q3. Is accommodation available?
A. Accommodation is available at many courses, self-catering, bed and breakfast and full-board.

Please check the latest courses and accommodation for more information. Accommodation is included in the price in some courses.

Q4. Do I need a wetsuit?
A. A wetsuit is required for all UK Open Water Lifeguard and beach lifeguard courses.

A wetsuit can be hired at some sites or brought on our website, please see our store.

Q5. What do I need to bring?
A. The NPLQ course would require you to bring. Swim wear (shorts and t-shirt to wear in the pool), towel, practical clothing, pen and paper/notepad, Photo ID, refreshments, course forms. There is a full list on the course page.

For Beach lifeguard courses - Wetsuit, wetsuit boots and gloves if you have them, swim wear, goggles, towels, warm clothing, writing materials, notepad and Photo ID. Please see our store for wetsuit and beach lifeguard wear.

For First Aid courses - practical clothing; casual wear and Photo ID.

All candidates would be required to perform CPR on the floor and casualty positions. Please dress suitable for this.

Q6. Do I have to have a good level of fitness?
A. The NPLQ requires a good level of swimming.

Open Water Lifeguard, experience is required in open water and a good level of fitness.

The Beach Lifeguard course is physically demanding, a high level of fitness is required.

First aid courses require a level of fitness suitable for practice of CPR and casualty management on the floor.

Q7. Are there any timed swims?
A. The NPLQ course - *20m swim, 20m tow within 65 seconds and 20m swim, 10m tow within 45 seconds

(goggles not allowed).

The Beach Lifeguard course - *400m in the pool in less than 8 minutes, 16 lengths of a 25m pool (goggles allowed).

The Open Water Lifeguard course - *20m swim, 20m tow 85 seconds and 20m swim 10m tow within 65 seconds.

Please see course specifics for all information.

Q8. How old do I have to be?
A. For most qualifications you must be 16 on the first day of the course, except Trainer/Assessor courses, where you must be 18 on the first day of the course. Please see specific course information.

Q9. How long does the qualification last for?
A. The NPLQ and Beach Lifeguard qualifications last for 2 years, Open Water Lifeguard qualification lasts for 2 years.

First AID at work - 3 years. All of the other qualifications please see course details.

Trainer/Assessor updated.

Q10. Who is the governing body for the awards?
A. The NPLQ, Open Water Lifeguard, First Aid At Work and Beach qualifications are from the Royal Lifesaving Society. (RLSS).

Our other courses and some First Aid courses and training have specific governing body's as detailed on the course specifications and or criteria.

Q11. Where can I use my RLSS qualification?
A. The qualifications are internationally recognised and updates may be required by specific countries.

Q12. Who are the examiners?
A. All trainers and assessors are Royal Lifesaving Society (RLSS) qualified, approved and hold the awards themselves.

our trainers are all DBS checked. They are approved by the specific awarding body.

Q13. Is there a written exam?
A. There is a multi-choice question paper for most of the courses (learning difficulties taken into consideration) and the rest of the theory is either practical or completed with group work.

The specific course will state this on the course information and or criteria.

Q14. What if I fail the NPLQ and OWL course?
A. You have 28 days in which to complete more training, this is from and including the date of the first assessment

and then you can retake that section. The NPLQ and OWL courses must be fully completed within 2 years.

If you fail the whole course, you must retake it all.

All other courses will state theirs on the specific course information.

Q15. How can I make payment?

A. Payment can be made online through credit and debit cards. Please go to the page “Book online course” and select the relevant course. If you would like to pay by invoice or direct to bank account, then please contact us via email.

Q16. What NPLQ renewal information is required?

A. You will be required to have 20 hours evidence of your training hours, Photo ID and your current valid and in date NPLQ certificate of your qualification.

Q17. Where is our Covid-19 courses Information and candidate compliancy form?

A. Our covid-19 information is on the page "Covid-19 Our Courses".

Our Covid-19 Candidate Compliancy Form is at the top of the "Book online course" page.

Q18. Where is our courses Enrolment Form?

A. Our Courses Enrolment Form can be found at the top of the page "Book Online Courses".

Q19. Is there any pre course information to look at and Gallery images and video's?

A. The pre-course information can be found on the designated course page.

All of our Gallery images and video's can be found on the page "Gallery".

Q20. How do I register for a RLSS TAHDAH course as a new candidate? (login and course registration).

A. The booking and payment can be made here online.

Please follow the link to sign up. To create a RLSS UK Account click here.

Q21. What are our contact details?

A. Our contact details are at the bottom of all of our pages.

Q22. Where do we receive our NPLQ, OWL and all RLSS course certificates?

A. The course certificates will be sent to your individual RLSS Tahdah account;

upon successful completion of the specific course.

The other courses will be sent to the email address provided on your registration form.

This is usually within 14 days.

Q23. What can I use as Photographic Identification (Photo ID) for example?

A. Photographic Identification (ID) must be valid and can be in the form of; driving licence, identity cards, Citizen card, Pass card, passport, university or college photo ID card.

If we have not answered your questions, please contact us.